Skip to main content

Service · Technology, AI & automation

AI & Automation

Design and implementation of AI and automation in commercial workflows – starting with the processes and decisions where it saves the most time or improves quality.

Outcome Efficiency and scalability

Book a strategic dialogue See our method

The decision

Commercial teams spend a large share of their time on recurring work: collecting data, building reports, updating listings, checking prices and preparing the same decisions every week. Much of it can be automated or supported by AI – but not all of it, and not in just any order.

We start by identifying where automation pays off: the tasks with the most hours, the most errors or the biggest effect on decisions. Then we design and build the solution with your team, choose the technology and make sure people can rely on it.

Who it is for

Commercial, e-commerce and digital leaders who want to use AI and automation to scale without adding headcount, and need a practical route from idea to working solution.

At a glance

How we deliver

  • ProjectA defined scope, timeline and deliverable.
  • BuildWe design and implement the solution with your team.

Typical KPIs

  • Hours saved
  • Error rate
  • Cycle time

Typically relevant for

  • Digital Transformation / AI Lead
  • Data / BI Lead
  • COO
  • E-commerce Director

Decisions this helps you make

  1. Automate a workflowTechnology, AI & automation
  2. Apply AITechnology, AI & automation
  3. Select technologyTechnology, AI & automation

What the work covers

  • Mapping of processes, time use and decision points
  • Prioritised automation backlog with expected value
  • Choice of technology: build, buy or combine
  • Design and implementation of the first solutions
  • Quality control, ownership and measurement of effect

What we clarify in a first conversation

  • Which tasks take the most time in your commercial team?
  • Where do errors or delays affect decisions or customers?
  • Which systems and data sources are involved?
  • Who will own and maintain the solution?

Methods we use

Technology, AI & automation

Automation Opportunity Assessment

Identifies the processes and decisions best suited to automation and AI, and ranks them by value and feasibility.

Strategy & prioritisation

Decision Intelligence Framework

Our shared framework for turning data and market signals into prioritised commercial decisions – and for following up on them.

Is this the decision in front of you?

Tell us where you are today. In a first conversation we clarify the decision, the data available and what a sensible scope would look like.

Book a strategic dialogueSee our method